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Wilson is not her age or sexuality or eye-  money was pretty good. “I’m a salesper-  one way that plays out in practice. “If a
           wear. It’s how she’s trying to change her   son by nature,” she says. “I didn’t really   customer doesn’t need our service, I’m
           industry and build her corporate culture.   like  cleaning  houses.  I  liked  the  act  of   honest with them about that,” Wilson
           With AuditMate, Wilson strives to make   finding clients and helping clients.”  says.  “If they’re getting what they pay
           transparent a part of the industry she   Wilson earned a bachelor’s degree   for from their maintenance contract and
           believes  has  been  opaque  for  too  long:   in finance and economics and, later, an   they have someone to manage it well, we
           maintenance  contracts.  The  company   MBA  from  Grand  Canyon  University   tell them, ‘You don’t need us.’”
           audits  and  manages  elevator/escalator   in Phoenix.  “People asked me what I
           contracts and inspections for property   wanted to be and I’d say, ‘a CEO.’ I knew I   “BE EXCELLENT TO
           owners and managers. The idea, Wilson   wanted to run an international business   EACH OTHER”
           says, is to make it easy for companies to   and change the world, somehow,” Wilson
           ensure they are getting what they pay for   says.                       AuditMate  pledges  to  donate  1%  of
           when they sign long, expensive service   She started on the C-suite track when   profits  and  one  day  per  quarter  to  its
           contracts.                         she went to work for Schindler Group in   communities. Its 13 employees, all work-
             Transparency.  Trust.  Safety  —  both   2014 as an account manager and then   ing from home, enjoy unlimited paid
           physical and psychological. Wilson   moved into an executive development   time off. “I want people to be excellent
           believes these are keys to corporate                                  to each other,” Wilson says. “I expect you
           success, not  just  for AuditMate  but  for                           to take days off when you need it. I also
           all companies.  “AuditMate envisions                                  expect you not to take it — unless it’s an
           a world where all businesses treat the                                emergency — at a time when it will screw
           people inside and outside of their orga-                              your team over.”
           nizations with respect, dignity and their                               But Wilson admits being excellent to
           best interests in mind,” the company’s                                each other isn’t always easy. Neither is
           website says.                                                         running a startup. “I let the perfection-
             Wilson developed AuditMate through                                  ism veil drop,” she says. “I tell my team:
           an incubator at StartOut, which supports                              ‘Fuck it up fast.’ We know we’re going to
           and  empowers  LGBTQ  entrepreneurs.                                  make mistakes. Starting from nothing is
           She’s now a programming board member                                  hard. So, we do something and if it fails,
           for the organization. “It was life chang-                             we try to make it better.”
           ing for me,” Wilson says. “When you’re                                  As an example, Wilson tells this
           an under-represented founder, you may   Team AuditMate at CREtech New York |   story:  After  a  big  growth  spurt  at  the
           not know about building a valuation   COURTESY PHOTO                  company, she noticed her expanding
           or accessing venture capital. I have a                                team  would  sometimes  bring  up  issues
           degree  in  finance  and  economics,  but   program. She was being mentored by   X, Y and Z — small things — while they
           they don’t teach that stuff. To be part of   the CEO of the company’s U.S. division   were supposed to be meeting about big
           a board that makes that sort of informa-  and worked on global research, reporting   thing A. “And I started getting snippy,”
           tion available to everyone at free events   to executives at the company’s global   she recalls. Her team came to her and
           is important to me.”               headquarters in Ebikon, Switzerland.   said, “You say, ‘people first,’ and that you
                                              One day, she thought, she’d be tapped to   care,  but  you’re  not  reacting  in  a  way
           MOVING UP IN THE                   lead Schindler’s U.S. operations. She had   that makes us feel heard.”
           ELEVATOR WORLD                     a background in the business. Wilson’s   “I got a big reality check. I had to look
                                              stepfather worked in the elevator indus-  at what I was doing to make people feel
             Wilson grew up in an entrepreneurial   try for 40 years and she liked accompa-  that  way,”  she  says.  The  solution  was
           family. Her parents sold cleaning prod-  nying him to job sites.      to create a log where people can bring
           ucts door to door and supervised sales   But a multinational corporation   up issues, and she’s pinged every time
           crews, moving from country to country.   that centered profits over people didn’t   someone adds a comment.
           She got her start in business spending   “align with my values or my morals,”   “Everything we do is rooted in con-
           about $50 on a mop, bucket, broom and   Wilson says. She quit and took about   nection,” she  says.  “When  we feel like
           other cleaning supplies. Her family was   nine months off. One night, while med-  we belong and are supported, when we
           bemused by her choice to start a cleaning   itating, she  got  the  idea  for AuditMate   feel heard, we do our best work. It’s only
           service. “I was a messy kid,” Wilson says.   and set out to build a company that cen-  when we feel safe that we can create and
           But she liked being her own boss, and the   tered people and turned a profit. Here’s   innovate.” 

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